Static blue light - but Doorbell is not in the App or Homekit

Post Reply
Bert
Posts: 34
Joined: 06 Jul 2020, 14:22

Static blue light - but Doorbell is not in the App or Homekit

Post by Bert »

Hello ...

Somehow I made it, Netamo bell is running but!

At first everything was fine... green light flashing, static green light and then white ... you need to wait a moment till it’s white, don’t panic wires are wrong.

So I started installing the bell into the app but than it broke up...

After trying again, I had the steady blue light, which should be „ bell is connected with HomeKit“ right?

But I don’t see the ring in the Netatmo app, I don’t see it in the Home App...when I push reset in the back, nothing changes, it’s still blue all the Time ?!

Does someone has an idea how I can reset it so it’s like brand new?!

Thanks
Last edited by GEORGzer on 10 Oct 2020, 16:51, edited 1 time in total.
Reason: title completed.....
I‘m Waiting for the Netatmo Smart door lock.
@home : 3 Presence, 1 welcome, Smart sensors, Smart smoke Alarm, Weather Station, Netatmo doorbell
Bert
Posts: 34
Joined: 06 Jul 2020, 14:22

Re: Static blue light - but Doorbell is not in the App or Homekit

Post by Bert »

klaasvs31 wrote: 10 Oct 2020, 18:00 Reset procedure:

https://helpcenter.netatmo.com/en-us/sm ... o-doorbell
Thank you, I forgot to say that reset didn’t work, but trying to install about 15 times finally worked out, I really don’t know why it worked.
I‘m Waiting for the Netatmo Smart door lock.
@home : 3 Presence, 1 welcome, Smart sensors, Smart smoke Alarm, Weather Station, Netatmo doorbell
Post Reply

Return to “Applications”