Netatmo vs HomeKit App - Video
Netatmo vs HomeKit App - Video
Hello, after many issues getting the doorbell stable, the remaining challenge I have is it showing the video in the Netatmo app. It works just fine in HomeKit (see screenshots). Many neighbors are interested in the doorbell but they are not using HomeKit. Hence I can only recommend it if I get this running. Cheers!
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- 782C1917-8756-4885-BDAB-E012FBC5A973.png (1.27 MiB) Viewed 2081 times
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Re: Netatmo vs HomeKit App - Video
I have the same issue with the App.
Doorbell works fine on HomeKit but I cannot see or use it through the Netatmo App.
Door rings trigger notifications, and I can answer the call within the App, but I cannot view live video or recordings through the App. I also see the same low power warning.
The first few days it worked without any issues.
Any recommendations?
Doorbell works fine on HomeKit but I cannot see or use it through the Netatmo App.
Door rings trigger notifications, and I can answer the call within the App, but I cannot view live video or recordings through the App. I also see the same low power warning.
The first few days it worked without any issues.
Any recommendations?
Re: Netatmo vs HomeKit App - Video
Hello strauf and av77,
"Low power warning" means that the doorbell does not get enough power from the transfomer to work properly.
Could you please share some pictures of your installation (transformer, chime and chime module) by PM to me?
I will check what is going wrong,
"Low power warning" means that the doorbell does not get enough power from the transfomer to work properly.
Could you please share some pictures of your installation (transformer, chime and chime module) by PM to me?
I will check what is going wrong,
Vincent - Netatmo Hardware Engineer
Re: Netatmo vs HomeKit App - Video
Just sent a pm , hope the attachments went through.
Re: Netatmo vs HomeKit App - Video
I sent three PMs as it didn’t allow to attach multiple pictures. Hope it helps!!!
Re: Netatmo vs HomeKit App - Video
Thanks again for the great support, Vincent @ Netatmo!!! The bell has been running since!