Apple Watch App not working

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reppmic
Posts: 6
Joined: 20 Jan 2021, 16:49

Apple Watch App not working

Post by reppmic »

Hi,

i cant get the Apple watch App working
when i start the watch app the following error messages pops up after a few seconds „loading“: (i translate from german)

„All your products in category „accessoires“ will be disconnected“

thats all

iPhone 12 Pro / Apple Watch 6 all with newest OS
re-installed the app / rebooted the devices many times . but no luck
dvidal8
Posts: 27
Joined: 08 Oct 2020, 21:47

Re: Apple Watch App not working

Post by dvidal8 »

Hi,
I get the same since the very beginning. No change there.
However, since v82 the Homekit part works fine in the watch. Yo can see, talk and listen through the watch now in Homekit.
What I do is not to send the Security app alert to the watch. Only the Homekit one. Then it opens straight away.
It is nice to have a working way to use the Apple watch now. This said... it would be also already time to fix the Security app, don´t you think so, Netatmo?
Regards,
reppmic
Posts: 6
Joined: 20 Jan 2021, 16:49

Re: Apple Watch App not working

Post by reppmic »

mhhh V82 is on my Doorbell installed :-/
dvidal8
Posts: 27
Joined: 08 Oct 2020, 21:47

Re: Apple Watch App not working

Post by dvidal8 »

Try entering the Homekit application of your watch and selecting the Doorbell there.
reppmic
Posts: 6
Joined: 20 Jan 2021, 16:49

Re: Apple Watch App not working

Post by reppmic »

there it works perfect! Thanks!
i did not see your sentence „ Homekit part works fine in the watch“
but netatmo native app is still dead
hubert3
Posts: 7
Joined: 06 Aug 2020, 16:48

Re: Apple Watch App not working

Post by hubert3 »

Same here, Security app on my watch always says Loading then "All your accessories are disconnected."

Selecting the doorbell within the Home app on the watch works, I get live video and I am also getting "Person detected" notifications on the watch, but the app isn't doing anything

Apple Watch Series 5 (WatchOS 7.3)
iPhone 12 Pro Max (iOS 14.4)
Doorbell v82
herrde
Posts: 3
Joined: 27 Sep 2021, 15:41

Re: Apple Watch App not working

Post by herrde »

Hey,

over a year now... has anybody managed to get the Security app (NOT the Home app, that works just fine) on the watch working with the doorbell....?

I just tried, deleted the app from the Watch, reinstalled the app on the Watch but no change... still the same message...

What gives?

Best
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