Byron 776 insufficient power source

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g8mb1t
Posts: 4
Joined: 23 Dec 2020, 15:12

Byron 776 insufficient power source

Post by g8mb1t »

Yesterday I've tried to install the smart doorbell, however I keep on getting a low power message. I have followed the instructions on netatmo help,
but clearly some thing is not adding up
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I don't have access to the netatmo zen desk,can anyone confirm what the right setup is with the Byron 776?
pcmp
Posts: 8
Joined: 19 Dec 2020, 11:55

Re: Byron 776 insufficient power source

Post by pcmp »

Hi, take look here: https://helpcenter.netatmo.com/fr/sonne ... e-carillon there are some pictures to help you with the wiring. If it's still not working after having changed the wires, try reseting the doorbell: https://helpcenter.netatmo.com/en-us/sm ... o-doorbell

I have the same problem as you but with another chime, I posted here: https://forum.netatmo.com/viewtopic.php?f=197&t=18900 (edit: I fixed the problem by using a 12V 2A power source)

Merry Xmas!
g8mb1t
Posts: 4
Joined: 23 Dec 2020, 15:12

Re: Byron 776 insufficient power source

Post by g8mb1t »

pcmp wrote: 24 Dec 2020, 13:09 Hi, take look here: https://helpcenter.netatmo.com/fr/sonne ... e-carillon there are some pictures to help you with the wiring. If it's still not working after having changed the wires, try reseting the doorbell: https://helpcenter.netatmo.com/en-us/sm ... o-doorbell

I have the same problem as you but with another chime, I posted here: https://forum.netatmo.com/viewtopic.php?f=197&t=18900 (edit: I fixed the problem by using a 12V 2A power source)

Merry Xmas!
Merry Xmas!

Thanks let me try and see if I can get the Byron 776 working, it’s listed as supported. I’ve done the wiring according to netatmo but still have issues once the setup completes leading me to believe I need to set the chime module to low -2 but not sure.

Also not sure where to get the right 12v 2amp here in the uk as most chimes and transformers are all 8v 1amp.
Paul28799
Posts: 1
Joined: 06 May 2021, 21:51

Re: Byron 776 insufficient power source

Post by Paul28799 »

Hi please could you tell me did you manage to solve the power issue with the Byron and power to the video doorbell?
Thanks
Paul
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