Firmware 134/8
For some reason my Netatmo stopped updating. When I came to reinstall initially when the base station powered up it updated to firmware 134. I successfully set up my wind gauge and outdoor module, my rain gauge appeared to setup correctly showing full batteries and 4 bars radio signal but would not join the station. The message on the dashboard said it could take some time to start reading but after 24 hours and a lot of rain it would still not work. Prior to this problem my station and accessories have worked fine.
It would have been great to talk to a support person real-time but unfortunately that service is not available.
Can anyone have a solution please?
Rain Gauge will not join
Re: Rain Gauge will not join
Same issue here. Rain stations batteries died, when I replaced them, it cannot rejoin the module- (which I ran a manual update on ) so any advice is well received.
Re: Rain Gauge will not join
Same problem here (my father too has the same problem)
Re: Rain Gauge will not join
Finally I got it working, in the app I see the serial number but radio signal and battery have a question mark; I also have no data for me, do I need just to wait?
Re: Rain Gauge will not join
Same here since joined a new V3 Base.
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- Posts: 161
- Joined: 15 Jun 2017, 13:54
Re: Rain Gauge will not join
Hello,
Please submit a support request via our help center (https://www.netatmo.com/helpcenter), we will then be able to investigate about this issue.
Thank you for your cooperation!
Please submit a support request via our help center (https://www.netatmo.com/helpcenter), we will then be able to investigate about this issue.
Thank you for your cooperation!