Today my indoor unit (FW 50) - not the base which is v2 (FW 177) - stopped to measure CO2.
Tried this
1. erase the module and re-register -> no change
2. deleted the station from my account and added all again (including creation of new home) -> no change
After 1hr for both approaches same result. Temp and humidity are available, CO2 is missing.
Any proposals?
indoor module doesn't show CO2
Re: indoor module doesn't show CO2
Surprise after many hours, the device is giving new values. Starting CO2 value of 7 and slowly increasing. Would be interesting to know the reason. Currently everything is fine again.
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- Posts: 67
- Joined: 15 Apr 2020, 08:32
Re: indoor module doesn't show CO2
Maybe calibration failure which mean the system had done a hard reset ?
(seriously I have no idea)
(seriously I have no idea)
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- Posts: 161
- Joined: 15 Jun 2017, 13:54
Re: indoor module doesn't show CO2
Hello, please submit a support request via our help center (https://www.netatmo.com/helpcenter), we will make sure to treat it as quickly as possible.
Thank you
Thank you