Don't get any automated notifications

This forum provides technical help on how to set up Netatmo Weather Stations for the first time.
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PalimPalim
Posts: 8
Joined: 12 Jan 2015, 17:45

Don't get any automated notifications

Post by PalimPalim » 12 Jan 2015, 17:49

Dear Forum,

I get personalized notifications but no automated ones (start of rainfall e.g.). Do you have a solution for it? Many thanks.

jofre_netatmo
Posts: 811
Joined: 18 Jun 2014, 15:09

Re: Don't get any automated notifications

Post by jofre_netatmo » 13 Jan 2015, 11:30

Hi,
Please check that default notifications are activated on the settings menu of your Weather Station.
Once activated, It might take up to an hour for the Station to start sending these notifications.
If they still don't work after that, please contact the support (http://support.netatmo.com) so we can help you.
Best regards,
Jofre - Netatmo Team

PalimPalim
Posts: 8
Joined: 12 Jan 2015, 17:45

Re: Don't get any automated notifications

Post by PalimPalim » 13 Jan 2015, 17:47

I switched them on and off no change. I will contact support.

PalimPalim
Posts: 8
Joined: 12 Jan 2015, 17:45

Re: Don't get any automated notifications

Post by PalimPalim » 23 Jan 2015, 15:36

Support doesn't answer. Still don't get automated notifications. Please help.

Pixelman
Posts: 10
Joined: 10 Dec 2013, 22:43
Location: Rheinfelden.ch

Re: Don't get any automated notifications

Post by Pixelman » 23 Jan 2015, 20:22

Short question:
I remember that my station in the beginning told me some weekly and motnhly summaries (e.g. "Lowest teamperature this week was XY").
Have these been removed?

Mapantz
Posts: 103
Joined: 14 Jan 2014, 13:11
Location: Wareham, Dorset - UK
Contact:

Re: Don't get any automated notifications

Post by Mapantz » 02 Feb 2015, 14:54

Pixelman wrote:Short question:
I remember that my station in the beginning told me some weekly and motnhly summaries (e.g. "Lowest teamperature this week was XY").
Have these been removed?
I've only just realised the same! It used to give round ups?
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