thanks for sharing your experience, I think 6-7 hours ahead is too early, but this can't be a fix anyway, someone should seriously look into this and find a solution.cesco wrote:Same trick didn't work this morning, but I touched the schedule just before going to bed, that means 6-7 hours before the heating turns on. For me it's the contrary, in the morning it never gets it right and it starts 30 minutes before for one entire week now
4th winter with Netamo and every season there's something strange or not working I have to report.
Customer service needs some serious improvement too, every year reply times gets longer and longer.
All in all I would say, this is a fantastic product, only WHEN it works, and forget about customer service.