Problem with the server?

Tips, tricks and frequently asked questions
Post Reply
Posts: 32
Joined: 23 Nov 2018, 21:56

Problem with the server?

Post by Mrsv » 22 Dec 2018, 09:06

From yesyterday some problem to correctly reach netatmo server. Only for me and some other Italian people's?

Posts: 4
Joined: 23 Nov 2018, 17:12

Re: Problem with the server?

Post by bkorsten » 22 Dec 2018, 09:41

In the Netherlands as well; it’s intermittent issue. I wanted to put the thermostat in away mode but it did not work until after a couple of times. Would be nice if the app would work without the internet..

Posts: 67
Joined: 13 Nov 2016, 17:18

Re: Problem with the server?

Post by fmarzocca » 22 Dec 2018, 10:25

Yes, I confirm many problems since yesterday here too. I hope it doesn't last for all the holidays.

REQUEST to NetAtmo: please provide a site to check for servers availability/failures.

Posts: 8
Joined: 18 Nov 2018, 10:16

Re: Problem with the server?

Post by Relu » 22 Dec 2018, 11:01

Since yesterday netamo don't work correctly

Posts: 10
Joined: 10 May 2014, 16:46

Re: Problem with the server?

Post by Ipnotik » 22 Dec 2018, 11:39

Same here. Italy. Please let us know what's going on.


Posts: 1
Joined: 22 Dec 2018, 14:14

Re: Problem with the server?

Post by Efion » 22 Dec 2018, 14:21

Server Down? Is there a way to test the server. Pinging would be a start. Whats the ip address?
Been offline for at least 24hrs and my wife is giving me grief. North london

Posts: 335
Joined: 21 Jan 2016, 11:56

Re: Problem with the server?

Post by vojta66 » 22 Dec 2018, 20:22

I Can confirm big problems last 24 hours .....extremely annoying
1Welcome(v456), 9 tags (v58), 1Smart Smoke (v108),1Smart Siren (v206)
1 Weather Station(v178), Outdoor module (50),Rain Gauge(v12),Wind Gauge(v25),3 Indoor Modules (v50)
1Thermostat(v73+relay 2nd generation v216 + 5Valves (v83)
2Presence cameras(v200)

Posts: 36
Joined: 03 Jan 2016, 14:58

Re: Problem with the server?

Post by Nettetal » 29 Dec 2018, 12:33

For days the same problem with me. Weather station and thermostat temporarily store the data only at 10-minute intervals, otherwise every 5 minutes. Thermostat temporarily unavailable.

Post Reply

Return to “General questions”