Tips, tricks and frequently asked questions
- Posts: 24
- Joined: 23 Nov 2018, 21:56
From yesyterday some problem to correctly reach netatmo server. Only for me and some other Italian people's?
- Posts: 3
- Joined: 23 Nov 2018, 17:12
In the Netherlands as well; it’s intermittent issue. I wanted to put the thermostat in away mode but it did not work until after a couple of times. Would be nice if the app would work without the internet..
- Posts: 38
- Joined: 13 Nov 2016, 17:18
Yes, I confirm many problems since yesterday here too. I hope it doesn't last for all the holidays.
REQUEST to NetAtmo: please provide a site to check for servers availability/failures.
- Posts: 8
- Joined: 18 Nov 2018, 10:16
Since yesterday netamo don't work correctly
- Posts: 10
- Joined: 10 May 2014, 16:46
Same here. Italy. Please let us know what's going on.
- Posts: 1
- Joined: 22 Dec 2018, 14:14
Server Down? Is there a way to test the server. Pinging would be a start. Whats the ip address?
Been offline for at least 24hrs and my wife is giving me grief. North london
- Posts: 314
- Joined: 21 Jan 2016, 11:56
I Can confirm big problems last 24 hours .....extremely annoying
1Welcome(v452), 9 tags (v58), 1Smart Smoke (v108),1Smart Siren (v206)
1 Weather Station(v177), Outdoor module (50),Rain Gauge(v12),Wind Gauge(v25),3 Indoor Modules (v50)
1Thermostat(v72+relay 2nd generation (v210) + 5Valves (v81)
- Posts: 35
- Joined: 03 Jan 2016, 14:58
For days the same problem with me. Weather station and thermostat temporarily store the data only at 10-minute intervals, otherwise every 5 minutes. Thermostat temporarily unavailable.