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Netatmo Thermostat goes to max temp

Posted: 07 Apr 2019, 22:18
by m.betterle
Hi, I'm encountering a problem:
with my heating program set up as usual, the thermostat shows "MAX" on the temperature panel. Even if I try to set a temp of, let's say, 20 degrees, for a while the thermostat shows that temperature, then it starts increasing up to MAX. I took away the batteries, reconfigured the wi-fi, but there's no way to have it working properly.

Can you help me please?
thank you.

Re: Netatmo Thermostat goes to max temp

Posted: 15 Apr 2019, 15:58
by m.betterle
Update: it seems the thermostat requires fixing, have to send it to assistance in France.