Removing thermostat from wall

Tips, tricks and frequently asked questions
Post Reply
Posts: 1
Joined: 13 Apr 2019, 15:39

Removing thermostat from wall

Post by Electricpomme » 13 Apr 2019, 15:46

Hi my netatmo smart stat was installed on the wall by an electrician while i was at work. It leaves a horrible looking gap so i would have preferred the trim provided. Cant get the thermostat off from wall plate there are no screws and it seems i would need to force it off and damage it meaning i would have to buy another. Also will need to change the battery in the future. Hiw can i do this if the stat wont come off.

Posts: 35
Joined: 04 Dec 2018, 14:00

Re: Removing thermostat from wall

Post by cesco » 07 May 2019, 08:47

Hello Electricpomme.

The first time I had to change the batteries I was so scared that I asked the support how to do it without risking to damage the thermostat. They sent me a cut from a video showing that you have just to pull gently till it detaches, nothing more. I know it can be scary but it's how it's done. Of course I'm talking about the square part with numbers and colored profile, not the entire wall mount!

Posts: 3044
Joined: 02 Jan 2014, 11:20

Re: Removing thermostat from wall

Post by Brieuc_Netatmo » 07 May 2019, 09:47

Here is the link to the video :) ... =55&end=68
Have a nice day!
Brieuc - Netatmo Team

Post Reply

Return to “General questions”