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Physical buttons on Thermostat not working

Posted: 24 May 2019, 08:35
by leggio.francesco
G'Day everyone,
it all worked fine for almost one year. It's all working using apps/internet.
Since a couple of weeks one of the physical button on the thermostat is not working, so I can only set temperature manually to higher values but can't decrease values.
Any help? Should I send it back?

Thanks

Francesco

Re: Physical buttons on Thermostat not working

Posted: 27 May 2019, 11:29
by leggio.francesco
34 views and no replies?

Re: Physical buttons on Thermostat not working

Posted: 19 Aug 2019, 18:26
by at_pat
I had the same issue. I have to turn it upside down and rotate the display. Very annoying and I believe it cannot be fixed outside the warranty period. Very disappointing.

Re: Physical buttons on Thermostat not working

Posted: 19 Aug 2019, 18:33
by at_pat

Re: Physical buttons on Thermostat not working

Posted: 17 Sep 2019, 10:06
by at_pat
Did anyone else have this issue and was able to fix?