True temperature setting

Tips, tricks and frequently asked questions
Ventilcek
Posts: 3
Joined: 09 Sep 2019, 13:41

True temperature setting

Post by Ventilcek »

Hello.

When i want to adjust the true temperature setting, the value that i enter is not saved. Is this a bug ? Is there any workaround ? (im talking about Valves, not thermostat).

Thank you for your help.
Brieuc_Netatmo
Posts: 3049
Joined: 02 Jan 2014, 11:20

Re: True temperature setting

Post by Brieuc_Netatmo »

Hi,
Please apologize for the inconvenience, this is a known issue.
We're currently working on a fix, thank you for your patience and understanding.
Brieuc - Netatmo Team
Ventilcek
Posts: 3
Joined: 09 Sep 2019, 13:41

Re: True temperature setting

Post by Ventilcek »

Any ETA on when the new firmware update will be released ?
ftr1873
Posts: 11
Joined: 11 May 2019, 18:16

Re: True temperature setting

Post by ftr1873 »

I was wondering why mine weren't saving. ETA for fix would be nice
Dr.Fix
Posts: 27
Joined: 16 Dec 2015, 14:36

Re: True temperature setting

Post by Dr.Fix »

This is a very big issue, I really hope this to be fixed soon...
tuxbox
Posts: 53
Joined: 07 Oct 2014, 08:45

Re: True temperature setting

Post by tuxbox »

Yes, please. Or at leat some estimate on when this could be fixed.. Thanks
ETHAN38
Posts: 253
Joined: 12 Mar 2016, 08:42

Re: True temperature setting

Post by ETHAN38 »

Hello, indeed I confirm, the adjustment of the real temperature is no saved for over a month in my case on all of my valves. Hoping that an upcoming update will correct this little inconvenience. Thank you and good WE.
Weather station + thermostat + 6 valves + Smart Doorbell + Smart Smoke Alarm
Brieuc_Netatmo
Posts: 3049
Joined: 02 Jan 2014, 11:20

Re: True temperature setting

Post by Brieuc_Netatmo »

Hello,
The patch is deployed since yesterday!
The True Temperature function should now work as expected.
Do not hesitate to report any unexpected behaviour.
Thanks again for your patience =)
Brieuc - Netatmo Team
lucaper88
Posts: 5
Joined: 14 Feb 2019, 14:53

Re: True temperature setting

Post by lucaper88 »

I don’t see any new firmware version! Can you upgrade the list in main page?
BalooDK
Posts: 9
Joined: 08 Mar 2018, 21:02

Re: True temperature setting

Post by BalooDK »

I don’t think you need new firmware. It’s working fine now
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