Boiler goes unwantend on ( english is not that good)

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Regina
Posts: 1
Joined: 08 Apr 2020, 03:41

Boiler goes unwantend on ( english is not that good)

Post by Regina » 08 Apr 2020, 03:53

Hello,

I was very happy with the thermostat. But now it gives me a lot of worrys. Because the boiler goes on and i dont know how to turn af.

I'm connected and in the app i turned the tempartures to 7 degreed. But still at night the boiler turns on. And i can not see that it is on in the app. I Just feel the heat.

Is there a option to reset everything?

Can someone help me to fix this problem. Before i end up paying a lot of extra money.

Thank you

GEORGzer
Posts: 1126
Joined: 14 Jan 2014, 18:14

Re: Boiler goes unwantend on ( english is not that good)

Post by GEORGzer » 08 Apr 2020, 09:36

Topic moved to correct forum.

Hello Regina,

can you tell me how you connected the Thermostat to your boiler?
Did you wire the Relais to the boiler or replace an old thermostat with the Netatmo Thermostat.

I speak english and german.
Ich spreche Englisch und Deutsch (und Österreichisch).
Home:
Weather Station (3rd Generation + Rain Gauge, Wind Gauge, 3 additional Indoor Modules)
2 Valves + Relais (Starter Pack), 5 additional Valves

Office:
Thermostat + Relais (2nd Generation)
Healthy Home Coach
Smart Smoke Alarm

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