Ho do I remove Thermostat from relay?

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deividaskreivys
Posts: 5
Joined: 13 Dec 2020, 20:50

Ho do I remove Thermostat from relay?

Post by deividaskreivys »

So I have 1st floor with thermostat and relay that works great.

For the 2nd floor I had an issue where I bought incorrect setup Thermostat + 3valves, and I requested service additional relay so that I could use those 3 valves separate set. But seems like that relay I received from service is bound with some thermostat, is there a way to remove/unbind it?
Mark@BC
Posts: 279
Joined: 15 Nov 2019, 21:32

Re: Ho do I remove Thermostat from relay?

Post by Mark@BC »

Brieuc_Netatmo wrote: ↑
Hello,
@pepsimen: please try the following workaround:
To pair the Thermostat to its relay, follow these steps:
- Remove the batteries of the Thermostat.
- Connect the relay to the computer with the USB cable, and then run the pairing software (link below depending on your system):
Mac OS: http://fw.netatmo.net/NetatmoThermostat ... _MacOS.dmg
Windows: http://fw.netatmo.net/NetatmoThermostat ... indows.exe
- Remove the Thermostat which is currently paired with the relay ("Remove" button).
- Pair again Thermostat: "Add" button, and then put the batteries in the Thermostat and place it next to the relay (the screen should flash, then disappear, then display the logo "Searching relay").
- The pairing is done. You can close the program.
- Reconnect the relay and the Thermostat.

This worked for me
1x Presence outdoor camera siren V3.18.0
2x Thermostat V76 + 10x Valves V100 + relais 236
1x weather station v202, outdoor module V53 and additional indoor module V53
deividaskreivys
Posts: 5
Joined: 13 Dec 2020, 20:50

Re: Ho do I remove Thermostat from relay?

Post by deividaskreivys »

Hm, that wizzard only allows me to setup wifi, there is no remove button or add. Also I don't see remove button on website :/ Am I missing something?
Mark@BC
Posts: 279
Joined: 15 Nov 2019, 21:32

Re: Ho do I remove Thermostat from relay?

Post by Mark@BC »

If I am correct you can see which thermostat is connected to which relay.

You should be able to delete an add like I have done myself.

You need to connect the relay by usb to your computer!

After the pairing you run the setup from the start through the Netatmo app.
1x Presence outdoor camera siren V3.18.0
2x Thermostat V76 + 10x Valves V100 + relais 236
1x weather station v202, outdoor module V53 and additional indoor module V53
deividaskreivys
Posts: 5
Joined: 13 Dec 2020, 20:50

Re: Ho do I remove Thermostat from relay?

Post by deividaskreivys »

Yes, I've connected with USB cable, and wizzard only allowed to setup wifi for relay. Once that is done, I've configured with the ios app and it immediately requested to setup thermostat (define which room I it is)

There was no option to skip.. no remove/add button :/
deividaskreivys
Posts: 5
Joined: 13 Dec 2020, 20:50

Re: Ho do I remove Thermostat from relay?

Post by deividaskreivys »

Seems like it is factory binded, and probably not possible for me to remove. Can anyone from Netatmo confirm or fix this issue?

Relay: g571be0
Non existing thermostat: j5707d2
gedhi
Posts: 1
Joined: 20 Jan 2021, 10:16

Re: Ho do I remove Thermostat from relay?

Post by gedhi »

I did the same operations last year. I switched my relay from "relay + thermostat" to "simple valve" relay (without thermostat).
For remove the thermostat i followed the guide that netatmo send me via twitter:
To unpair the Thermostat with its Relay, please follow these steps:

- Remove the batteries from the Thermostat.
- On your computer, download and run the pairing software (link below depending on your system):

Mac OS: https://fw.netatmo.net/NetatmoThermosta ... _MacOS.dmg
Windows: https://fw.netatmo.net/NetatmoThermosta ... indows.exe
Linux 64 bits: https://fw.netatmo.net/NetatmoThermosta ... nux_x86_64
Linux 32 bits: https://fw.netatmo.net/NetatmoThermosta ... Linux_i686

- Click on Next and connect the Relay to the computer with the USB cable only when requested. The Relay is automatically detected and updated if necessary.

- Remove the Thermostat which is currently paired with the Relay (by clicking the "Remove" button).

- Click "Next" then "finish"
and it worked like a charm...

PAY ATTENTION!
The apps:
  • NetatmoThermostat_PairingWizard_Windows
  • NetatmoThermostatWizard_Windows
are differents.
you need:

Code: Select all

Mac OS: https://fw.netatmo.net/NetatmoThermostat_PairingWizard_MacOS.dmg
Windows: https://fw.netatmo.net/NetatmoThermostat_PairingWizard_Windows.exe
Linux 64 bits: https://fw.netatmo.net/NetatmoThermostat_PairingWizard_Linux_x86_64
Linux 32 bits: https://fw.netatmo.net/NetatmoThermostat_PairingWizard_Linux_i686

hope this help
mikebem
Posts: 11
Joined: 30 May 2017, 09:38

Re: Ho do I remove Thermostat from relay?

Post by mikebem »

any chances someone could repost the links for the pairing wizard please?
-
Weather station (3x) additional indoor module (2x), wind sensor (2x), rain sensor (1x)
Welcome (6x), door sensors (6x), siren (2x), smoke sensor (3x)
Presence (3x)
Thermostat (1x), valves (5x)
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