[SOLVED] Relay v222, but valves still not updated 6th day in a row.

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barat
Posts: 27
Joined: 29 Sep 2021, 21:46

[SOLVED] Relay v222, but valves still not updated 6th day in a row.

Post by barat »

I bought and mounted Starter Kit (thermostat + 3valves + additional 3 valves) on Friday.
Relay updated to 222 yet still my TRVs are all on v48 and Thermostat is on v41.
When I click "True Temperature" I see the message, that update is in progress ... 6th day, where FAQ is saying something about 72h. None of my Netatmo devices is reporting newer firmware except of the relay which was updated immediately when I connected it.
Because of that I have "dumb" system instead of "smart" one - TVRs cannot turn on the boiler.
Why is it taking so long? Maybe something crashed?

EDIT:
After full 7 days TVRs and Thermostat are updated. I don't know if this just needed to take such long time, or my support ticked helped, but at least I have fully functional system now.
For others - elements in the system are not updating one by one (at least web/mobile app are not showing it) and just in a moment all report new version.
It seems, that Netatmo just need little patience and eventually it'll update :)
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