[Smarthings integration] Netatmo thermostat

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Diegocampy
Posts: 13
Joined: 05 Jan 2018, 17:50

[Smarthings integration] Netatmo thermostat

Post by Diegocampy »

I successfully installed the netatmo thermostat from many years ago!
The integration with Smartthings is bad!
The problem is that the updating temperature interval is 6 hours , this results to not working properly my automation that i crated on the app.
How can i change the Temperature updating interval?
I contacted Netatmo support team to report that issue and bellow you can find the response.

Hello!
Thank you for contacting Netatmo Customer Service.
The temperature measurement interval of 6 hours is linked to how the third party application was coded.
Our devices update the new data to our servers every 10 minutes.
Smartthing would need to change the update rate on their side unless they planned a setting to change that.
Please contact Smartthings support directly, they will be able to let you know if they planned a possibility to change this update rate.
Feel free to let me know should you have any further request.
Have a lovely day!
Technical specialist


Netatmo bounces the problem to Smartthings and Smartthings does the same with netatmo!
Frustrating about this, I wonder why they both advertise compatibility with the other manufacturer if this doesn't work well!
Has anyone found a custom method to solve this lack?
It is also talked about here: https://community.smartthings.com/t/net ... p/192148/4
Diegocampy
Posts: 13
Joined: 05 Jan 2018, 17:50

Re: [Smarthings integration] Netatmo thermostat

Post by Diegocampy »

sembro essere l'unico che usa Smartthings in tutto il forum :-) capisco perchè il problema non venga risolto
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