Relay can't connect via USB
Posted: 28 Oct 2016, 10:00
Hi, I have a problem pairing the relay with the thermostat,
I tried the procedure to re-pair the two, but with the pairing software (NetatmoThermostat_PairingWizard) or the management software (NetatmoThermostatWizard) after connecting the relay via USB, it blinks but nothing happens (tried both in Linux and Mac).
Is it a software problem or an harware failure, and I have to change the relay?
thermostat bought on Amazon 26/10/2016 - relay serial: gle8554
can you help me?
regards
I tried the procedure to re-pair the two, but with the pairing software (NetatmoThermostat_PairingWizard) or the management software (NetatmoThermostatWizard) after connecting the relay via USB, it blinks but nothing happens (tried both in Linux and Mac).
Is it a software problem or an harware failure, and I have to change the relay?
thermostat bought on Amazon 26/10/2016 - relay serial: gle8554
can you help me?
regards