Refreshing data in "My heating graphs", how?

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runemann
Posts: 59
Joined: 16 Oct 2014, 14:58

Refreshing data in "My heating graphs", how?

Post by runemann » 25 Sep 2017, 15:09

The new app works fine and I haven't found any bugs or anythng at my end. I like the look-and-feel of it, many thanks.

One small issue though: going into the "My heating graphs", the data seem to be lagging. Is there any way to get the app to refresh i.e. get the recent data?

For instance now I see that the data is updated every 10 minutes (when zooming). Last data observations are 13:41 - 14:51 - 14:01 - 14:11. However now the time is 15:06.

Going in-and-out of the app or back-and-forth doesn't change the data refresh is seems

mattgallon
Posts: 10
Joined: 11 Mar 2016, 17:58

Re: Refreshing data in "My heating graphs", how?

Post by mattgallon » 26 Sep 2017, 10:46

Same problem here. There was no noticeable lag with the old version of the app, yet the website and new app both seem to be behind.

Nettetal
Posts: 35
Joined: 03 Jan 2016, 14:58

Re: Refreshing data in "My heating graphs", how?

Post by Nettetal » 26 Sep 2017, 14:42

Same here too.
II have the error already on 22.06.2017 to the support reported but so far still no feedback received.

runemann
Posts: 59
Joined: 16 Oct 2014, 14:58

Re: Refreshing data in "My heating graphs", how?

Post by runemann » 28 Sep 2017, 15:09

...however the app update available today (iOS at least) fixed the problem, the update says in the "what's new" section:

* Heating curves: last minute data now available!"

So: should be ok by now for all, it works perfectly for me. I can see the very last curve data/observation

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