Relay Firmware update

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elduder
Posts: 2
Joined: 18 Dec 2017, 09:26

Re: Relay Firmware update

Post by elduder » 18 Dec 2017, 09:36

Dear Netatmo team,

my relay and all my valves have updated but my thermostat is still on an old firmware. Can you please be so kind to push the latest firmware on my thermostat? Serial: 04:00:00:1a:6d:b8

Thank you!

Brieuc_Netatmo
Posts: 2954
Joined: 02 Jan 2014, 11:20

Re: Relay Firmware update

Post by Brieuc_Netatmo » 18 Dec 2017, 11:07

Hi,
Did you read the notice in red here? https://forum.netatmo.com/viewtopic.php?p=17717#p17717
Brieuc - Netatmo Team

martin13
Posts: 22
Joined: 07 May 2015, 11:36

Re: Relay Firmware update

Post by martin13 » 18 Dec 2017, 13:54

Please update:

70:ee:50:0d:19:34

elduder
Posts: 2
Joined: 18 Dec 2017, 09:26

Re: Relay Firmware update

Post by elduder » 18 Dec 2017, 17:43

Brieuc_Netatmo wrote:Hi,
Did you read the notice in red here? https://forum.netatmo.com/viewtopic.php?p=17717#p17717
Hello Brieuc. thank you for your friendly answer. Yes I read it, but after most devices were updated the process stopped and today the whole day nothing happened. I installed the system being promised that now every valve can switch the boiler on, but without the update it won't work. Therefore for 2 days I am heating up all the time either my living room without using it or alternatively sitting in the cold in the other rooms. So basically I can choose between wasting money and having no comfort at all. I think it is not to much to ask for some service then taking the amount of money spent for the whole system into account. Thanks!

Brieuc_Netatmo
Posts: 2954
Joined: 02 Jan 2014, 11:20

Re: Relay Firmware update

Post by Brieuc_Netatmo » 18 Dec 2017, 17:55

elduder wrote:
Brieuc_Netatmo wrote:Hi,
Did you read the notice in red here? https://forum.netatmo.com/viewtopic.php?p=17717#p17717
Hello Brieuc. thank you for your friendly answer. Yes I read it, but after most devices were updated the process stopped and today the whole day nothing happened. I installed the system being promised that now every valve can switch the boiler on, but without the update it won't work. Therefore for 2 days I am heating up all the time either my living room without using it or alternatively sitting in the cold in the other rooms. So basically I can choose between wasting money and having no comfort at all. I think it is not to much to ask for some service then taking the amount of money spent for the whole system into account. Thanks!
I understand... but from our side, your Thermostat is only installed since yesterday afternoon. As mentioned in the changelog topic, the update process can last up to 48h.
Brieuc - Netatmo Team

luispa
Posts: 2
Joined: 19 Dec 2017, 00:01

Re: Relay Firmware update

Post by luispa » 19 Dec 2017, 00:23

Hi guys
My relay has a firmware version 150/59 and I want to upgrade the firmware version. Could you please send an update to the latest firmware.
MAC Addres: 70:ee:50:0d:3d:16

Thanks in advance
Regards

dmatteo
Posts: 5
Joined: 07 Nov 2016, 14:57

Re: Relay Firmware update

Post by dmatteo » 19 Dec 2017, 15:38

Please Update, i've to install radiators Valves

70:ee:50:1c:2c:ac

Thanks a lot
Regards

dmatteo
Posts: 5
Joined: 07 Nov 2016, 14:57

Re: Relay Firmware update

Post by dmatteo » 19 Dec 2017, 21:41

Thanks a lot for the update now my relay 70:ee:50:1c:2c:ac is 160 but thermostat and valve is again on previous release.
Could update also my thermostat and valve.

Thanks again
Regards

Brieuc_Netatmo
Posts: 2954
Joined: 02 Jan 2014, 11:20

Re: Relay Firmware update

Post by Brieuc_Netatmo » 20 Dec 2017, 11:04

dmatteo wrote:Thanks a lot for the update now my relay 70:ee:50:1c:2c:ac is 160 but thermostat and valve is again on previous release.
Could update also my thermostat and valve.

Thanks again
Regards
https://forum.netatmo.com/viewtopic.php?p=52516#p52516
Did you read this??
Brieuc - Netatmo Team

paoloung
Posts: 5
Joined: 20 Dec 2017, 06:53

Re: Relay Firmware update

Post by paoloung » 20 Dec 2017, 13:22

My relay has a firmware version 150/59 and I want to upgrade the firmware version.
Could you please send an update to the latest firmware.

MAC address:

70:ee:50:1a:d6:74

Kind Regards and thanks

Paolo

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