Pairing error

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Derckie
Posts: 27
Joined: 09 Oct 2019, 18:43

Pairing error

Post by Derckie »

Hello,

I just received my new thermostat to replace the old one with no opentherm, but I was able to connect once to the relay and started to download firmware update, but nothing happends after that.

Now when I want to add it again i see the green glowing led, but after that it says paring error. Unknow error.

For the old one there was a Windows program to reset the device, but it doesn't respond on the new one.

How can i reset or solve this issue?

Thanks in advance.
Derckie
Posts: 27
Joined: 09 Oct 2019, 18:43

Re: Pairing error

Post by Derckie »

After keeping the button for more then 30 seconds I think I fond the reset i needed.
antonio.petricca
Posts: 14
Joined: 18 Dec 2020, 09:05

Re: Pairing error

Post by antonio.petricca »

I have had the same issue. Solved by resetting the relé.
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