Accessing the data through the online account

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vicentiu
Posts: 27
Joined: 13 Jan 2022, 17:02

Accessing the data through the online account

Post by vicentiu »

Hello,

I managed to set up my modulating thermostat through the Home + Control app and I would like to access the dashboard at my.netatmo.com.

It prompts me to download a Setup Wizard, which I did, and when I connected the relay to the USB cable the Setup Wizard did not detect the relay but Windows showed that an OpenTherm devices was attached and properly configured.
So I haven't been able to get past the Setup Wizard prompt.

How can I use the online dashboard with the modulating thermostat?

thank you
bredy73
Posts: 4
Joined: 20 Dec 2021, 20:17

Re: Accessing the data through the online account

Post by bredy73 »

I think is not possible
vicentiu
Posts: 27
Joined: 13 Jan 2022, 17:02

Re: Accessing the data through the online account

Post by vicentiu »

Why is it not possible? Is the web account only for non-modulating thermostats?
vicentiu
Posts: 27
Joined: 13 Jan 2022, 17:02

Re: Accessing the data through the online account

Post by vicentiu »

Why is it not possible? Is the web account only for non-modulating thermostats?
bredy73
Posts: 4
Joined: 20 Dec 2021, 20:17

Re: Accessing the data through the online account

Post by bredy73 »

yes
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