Netatmo Android User data size huge (around 1.5GB), is it normal ?

Remarks, questions, tips and tricks regarding the Netatmo applications.
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vittoriob
Posts: 16
Joined: 10 Nov 2014, 16:31

Netatmo Android User data size huge (around 1.5GB), is it normal ?

Post by vittoriob »

Hi

is it normal to have user data in the Netatmo (Energy) Android app almost 1.5GB?

And there is no way to reduce it, since if I uninstall and reinstall the app in a few hours it comes back to the same amount of space occupied.

Thanks
RobS
Posts: 3
Joined: 30 Jan 2020, 08:40

Re: Netatmo Android User data size huge (around 1.5GB), is it normal ?

Post by RobS »

vittoriob wrote: 06 Dec 2020, 16:18 Hi

is it normal to have user data in the Netatmo (Energy) Android app almost 1.5GB?

And there is no way to reduce it, since if I uninstall and reinstall the app in a few hours it comes back to the same amount of space occupied.

Thanks
Total on mine is 99 MB. So that doesn't sound right. Android 10 phone.
Tommaso Florino
Posts: 87
Joined: 19 Jan 2018, 17:48

Re: Netatmo Android User data size huge (around 1.5GB), is it normal ?

Post by Tommaso Florino »

180 Mb ,mine. Lenovo android7.0
vittoriob
Posts: 16
Joined: 10 Nov 2014, 16:31

Re: Netatmo Android User data size huge (around 1.5GB), is it normal ?

Post by vittoriob »

I'm on Android 10 too, but this is the detailed used space:
App dimension: 74,94 MB
User data: 2.17 GB
Cache : 0 B (after cleaning cache)
Total: 2.25 GB

I've read that it should be possible to remove old statistic data and that it can be done by period of time, since I would like to maintain last 12 months.
Now I can see statistic data from 2014 until now, maybe this is the reason of all this amount of used space, but I hope that I can choose when and what data to remove....

But I've not found the way from the app nor from web.

I've sent an email to Netatmo Help center 3 days ago, but until now no answer.
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