Page 1 of 1

RELAY NOT CONNECTING TO BT SMARTHUB 6

Posted: 03 Mar 2018, 18:06
by paulb135
Hi,

I have just received a Netatmo smart thermostat with my new EDF energy tariff. The thermostat has been installed successfully but I am unable to set up the app - the relay keeps timing out when attempting to connect to the router.

Has anybody had similar issues connecting to the router?