Impossible to connect to thermostat to the relè

This forum provides technical help on how to set up Netatmo Thermostat Wifi connection.
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katyaltamura
Posts: 1
Joined: 02 Sep 2019, 19:11

Impossible to connect to thermostat to the relè

Post by katyaltamura » 02 Sep 2019, 19:26

Hi all,
I've just installed the thermostat and I configured the relè via app but when I try to create a connection between them something goes wrong, indeed thermostat's display shows the icon "!" and the app shows the message "The thermostat cannot be reached".
Thermostat and relè can't get a connection even if they are very close.

Can someone help me to solve this problem?
Thank you!

Caterina

laaceituna
Posts: 3
Joined: 04 Sep 2019, 00:02

Re: Impossible to connect to thermostat to the relè

Post by laaceituna » 04 Sep 2019, 00:05

hi
Same problem here.
Any solution?

Thank you

Danilo123
Posts: 1
Joined: 22 Nov 2019, 09:36

Re: Impossible to connect to thermostat to the relè

Post by Danilo123 » 22 Nov 2019, 09:58

hi
Same problem here.
Any solution?

skadavaska
Posts: 19
Joined: 04 Feb 2020, 11:19

Re: Impossible to connect to thermostat to the relè

Post by skadavaska » 05 Feb 2020, 12:21

Did someone solved this issue?

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