Thermostat/ Relé doesn't work

This forum provides technical help on how to set up Netatmo Thermostat Wifi connection.
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alebonati07
Posts: 1
Joined: 28 Nov 2021, 19:07

Thermostat/ Relé doesn't work

Post by alebonati07 »

I apologize in advance for my english. At home I have 2 Netatmo thermostats. A thermostat had problems and Amazon replaced it for me. I installed it again but it always tells me relé not reachable. Should I get this replaced too? I tried to configure it also from a PC but unfortunately it doesn't work anyway.
Thank you
GEORGzer
Posts: 2663
Joined: 14 Jan 2014, 18:14

Re: Thermostat/ Relé doesn't work

Post by GEORGzer »

Sounds like a faulty unit. I would contact Amazon again for a replacement.
Home: Weather Station (V3 + Rain & Wind Gauge, 3 additional Indoor Modules, Shield), Valves Starter Pack + 7 Valves, Video Doorbell
Office: Thermostat (V2), Healthy Home Coach, Smoke Alarm, 2 2in1 Sensors

Not a Netatmo employee
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