WIFI CONNECTION LOST

This forum provides technical help on how to set up Netatmo Thermostat Wifi connection.
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Paolo66
Posts: 1
Joined: 23 Jan 2016, 19:55

WIFI CONNECTION LOST

Post by Paolo66 »

Hi, I've installed your thermostat and all is working well. But suddenly the connection between the relé and your server was lost.
The relé is about 1 m. far from the wifi antenna, and I've no firewall. As I've said all was working.... If I switch off and on all get working again... but I purchased your thermostat because I want remotely use the phone app, so if I've to manually switch on and off it doesn't fit my needs....
Any help?
Thanks in advance
Paolo
jmpeces
Posts: 16
Joined: 22 Jan 2016, 17:12

Re: WIFI CONNECTION LOST

Post by jmpeces »

Hello there! Must be a problem because Netatmo servers happens to me often ( every 3 hours).
This thermostat function without handle remote loses its function and becomes better in a conventional one .
I'm a little disappointed.
See if we're lucky and solve ...
Idioteque
Posts: 5
Joined: 11 Oct 2016, 22:33

Re: WIFI CONNECTION LOST

Post by Idioteque »

This is also happening to me - almost every day my thermostat relay disconnects from the wifi and I have to set it up again, very frustrating - any news on a fix or perhaps something I need to adjust on my router?
uninc
Posts: 3
Joined: 17 Oct 2016, 11:54

Re: WIFI CONNECTION LOST

Post by uninc »

This happen also to me.
Someone have found any solution?
SergioSGil
Posts: 7
Joined: 28 Feb 2016, 22:48

Re: WIFI CONNECTION LOST

Post by SergioSGil »

same problem here
jmpeces
Posts: 16
Joined: 22 Jan 2016, 17:12

Re: WIFI CONNECTION LOST

Post by jmpeces »

It led with the same problem is on the first day, since January 2016.
silvergold84
Posts: 3
Joined: 24 Nov 2016, 16:16

Re: WIFI CONNECTION LOST

Post by silvergold84 »

I have the same problem with the relè and thermostat. It work for long time but when connection is lost if I leave and put again the battery the thermostat find immediately the relè. What's going wrong? I want to stay with netatmo but if continues so I will consider other thermostat working with Siri.
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