Maximum distance between thermostat and relay

This forum provides technical help on how to set up Netatmo Thermostat Wifi connection.
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johnswhitehead
Posts: 4
Joined: 25 Oct 2017, 18:30

Maximum distance between thermostat and relay

Post by johnswhitehead » 25 Oct 2017, 18:34

How far apart can the two components be? Is the strength of home wifi the important variable or do they communicate using a different network?

Thanks in advance.

johnswhitehead
Posts: 4
Joined: 25 Oct 2017, 18:30

Re: Maximum distance between thermostat and relay

Post by johnswhitehead » 26 Oct 2017, 19:57

Don't worry about replying to this. I've returned the unit as faulty and will try another brand — one that embraces the concept of customer service, I hope.

rnucci
Posts: 35
Joined: 11 Jan 2016, 15:39

Re: Maximum distance between thermostat and relay

Post by rnucci » 27 Oct 2017, 10:26

ROFL... you ask a question and after only a day you have already returned the unit and blame the customer service for not answering -.-

PhilHornby
Posts: 87
Joined: 26 Oct 2016, 14:51
Location: Devon, UK
Contact:

Re: Maximum distance between thermostat and relay

Post by PhilHornby » 27 Oct 2017, 20:47

Probably wise - customer service *never* answer....

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