Tags long time out-of-stock in online stores

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daalhu01
Posts: 45
Joined: 05 Dec 2017, 20:20

Tags long time out-of-stock in online stores

Post by daalhu01 » 08 Jan 2018, 17:41

Can someone tell me when they are available again

ThxXX

ubik
Posts: 143
Joined: 20 Sep 2016, 10:45

Re: Tags long time out-of-stock in online stores

Post by ubik » 09 Jan 2018, 10:25

daalhu01 wrote:Can someone tell me when they are available again

ThxXX
Or IF they will be available again...
After the last firmware I can say that the stability issues of the tags have been solved, so in my opinion they could sell them again.
Some friends of mine would like to buy a welcome camera only if the tags become available again and I guess many other people may do the same.

An official statement from Netatmo would be appreciated, could someone from Netatmo please clarify? Thanks

cjr
Posts: 18
Joined: 03 Feb 2018, 11:57
Location: London, UK

Re: Tags long time out-of-stock in online stores

Post by cjr » 03 Feb 2018, 12:04

I did ask Netatmo on twitter and got this response:
@chrisridd Thank you for your message Chris. Our teams are working hard to resart the production as soon as possible. Sign up for our newsletter to stay tuned: (Netatmo's website)
I don't know why it is hard to restart (sic) production unless there was some hardware change involved too, but who knows?

bzn
Posts: 28
Joined: 27 Jan 2015, 16:45

Re: Tags long time out-of-stock in online stores

Post by bzn » 15 Feb 2018, 23:11

Is stable connection is confirmed for old tags?
This point is ver important for me as I can still purchase
locally old (produced some time ago) tags and my setup is require at least 20 meters.

cjr
Posts: 18
Joined: 03 Feb 2018, 11:57
Location: London, UK

Re: Tags long time out-of-stock in online stores

Post by cjr » 16 Feb 2018, 20:39

What sort of connection do the Tags use - just wifi to the same network as the Welcome, or do they use something directly (like bluetooth) to the Welcome?

bzn
Posts: 28
Joined: 27 Jan 2015, 16:45

Re: Tags long time out-of-stock in online stores

Post by bzn » 16 Feb 2018, 23:45

As far as I know Tags use proprietary RF protocol to connect to Welcome camera.

cjr
Posts: 18
Joined: 03 Feb 2018, 11:57
Location: London, UK

Re: Tags long time out-of-stock in online stores

Post by cjr » 17 Feb 2018, 16:57

That is interesting, I think you're correct about the direct RF connection. Perhaps that is being changed which is why they are so slow to return on sale?

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