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Pet recognition doesn't work

Posted: 08 Feb 2018, 10:34
by TommasoSan
Hi,

my welcome has never recognized my cat, it always notify me about a "motion" and i've to manually select "improve detection" and communicate that it's an animal; i would like to understand if your cameras automatically recognize animals and if is possible to "save" an animal "face" like an human face and get notification like "animal seen" or "Fuffy seen" (for example).

p.s. i notice that there's a setting option like "do not record a video when my pet is detected", so it's let me think about a pet face recognition.


Thanks

Re: Pet recognition doesn't work

Posted: 12 Feb 2018, 14:49
by jofre_netatmo
Hello,
The cameras automatically detect animals. If your animal is not detected, the best you can do is to keep "improving detection". It takes effect in the next firmware update, so please be patient.
It is not possible to save an amimal as a face, this feature is reserved for human faces.
You can use the options you mention in your PS, they will be applied to all events that have been detected as "animal".
Regards,