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Welcome tags

Posted: 26 Apr 2018, 00:05
by divsec
Does anyone know when tags will be back in stock please.

Re: Welcome tags

Posted: 07 Jun 2018, 12:02
by technoviewer
I would also like to know this having just purchased a Welcome camera. I read a lot of bad reviews about the Tags and disconnecting a lot despite being well within the range. Could lack of stock imply a new hardware version which addresses this?

Re: Welcome tags

Posted: 09 Jul 2018, 19:39
by stanikuz
Hi, Brieuc_Netatmo.

Could you provide us with prognosis about Tags? I would like to purchase them, but they are not available very long time.
Will they suplly again soon or not soon or never?

Thank you in advance for your kindest reply!

Re: Welcome tags

Posted: 09 Jul 2018, 20:58
by technoviewer
I gave up on the Welcome Camera in the end. Poor support which I experienced 1st hand and frequent "unrecognised face". I ended up returning it to Amazon.

Re: Welcome tags

Posted: 10 Jul 2018, 10:15
by fred_netatmo
Hi everybody,

The tags are currently not available for now due to a production problem.
We are doing our maximum to make them available again as soon as possible. I therefore suggest you to subscribe to our newsletter.

To do so, please follow this link:

netatmo.com/en-GB/product/security/welcome/tags

Scroll down until you reach the bottom of the page.
You will be able to see the Netatmo Tag frame with a field where you can enter your email address to subscribe to the newsletter.

Thank you for your patience.

Re: Welcome tags

Posted: 23 Jul 2018, 14:15
by Hakki
That's what Netatmo told me in august 2017 as well..

Re: Welcome tags

Posted: 03 Oct 2018, 13:21
by mipo
Do we have any information from Netatmo.
I did applied for the news letter on their web under Tags,
but I guess it was useless as I can see we have not heard about Tags at all.

Are these gone for good, discontinued?
Does anybody have any tip for a similar product?

Cheers,
Mike

Re: Welcome tags

Posted: 10 Dec 2018, 10:59
by mipo
Bump. Any updates?