Continuous issues after black outs

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camillo777
Posts: 54
Joined: 14 Nov 2016, 12:31

Continuous issues after black outs

Post by camillo777 » 31 Jul 2018, 22:35

Every time there is a black out in my home, the Welcome camera start up with choice of:
- picture upside down
- pink picture on day light
This is very annoying also because there is no way remotely to fix this behavior or to reboot the camera.
Please help!
Thank you

jofre_netatmo
Posts: 805
Joined: 18 Jun 2014, 15:09

Re: Continuous issues after black outs

Post by jofre_netatmo » 20 Aug 2018, 10:07

Hi camillo777, please contact our Support Team so we can help you find a solution.
Thanks,
Jofre - Netatmo Team

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