netatmo welcome

Tips, tricks and frequently asked questions
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axelST
Posts: 1
Joined: 15 Oct 2018, 10:22

netatmo welcome

Post by axelST » 15 Oct 2018, 10:28

I have a problem with the camera only showing a green light when I plug it in. Putting it on the head is useless. There is no Bluetooth pairing. What can I do to reset it to factory settings?

jofre_netatmo
Posts: 821
Joined: 18 Jun 2014, 15:09

Re: netatmo welcome

Post by jofre_netatmo » 15 Oct 2018, 10:42

Please contact the Support Team so we can help you with this issue.
Thanks,
Jofre - Netatmo Team

Brad123567
Posts: 2
Joined: 12 Nov 2018, 23:54

Re: netatmo welcome

Post by Brad123567 » 13 Nov 2018, 12:29

Hi,

Did you have any luck with the green light issue?

I am currently having the same problem and awaiting support to reply to my email at the moment.

I am wondering if there is a simple fix to this that I can do myself?

Thanks,

Brad.

guidogingia
Posts: 3
Joined: 15 Mar 2017, 11:06

Re: netatmo welcome

Post by guidogingia » 15 Nov 2018, 15:47

Me too! After the last update. Any solution?

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