Night vision doesn't work

Tips, tricks and frequently asked questions
akiraone
Posts: 8
Joined: 11 May 2020, 14:01

Re: Night vision doesn't work

Post by akiraone » 21 May 2020, 00:55

Ekristoffe wrote:
20 May 2020, 14:47
Stupid idea but have you tried to run it without the black IR screen ?
just to see if it is the problem ?
Maybe the ir LED has got some trouble and run too hot (which will burn the plastic but also make it's power supply chip thermal shut down) ...
Good idea, I will try tomorrow.

But Im worry, that the IR screen, is cutting the source pf light, and I woule not work without it.

I also found that I have new firmware. Tried with IR-remotne, but no luck :(

Bananamango
Posts: 15
Joined: 08 Sep 2018, 15:53

Re: Night vision doesn't work

Post by Bananamango » 21 May 2020, 08:52

Do you see the IR- Light of the remote blink on your livestream???

akiraone
Posts: 8
Joined: 11 May 2020, 14:01

Re: Night vision doesn't work

Post by akiraone » 21 May 2020, 10:46

Bananamango wrote:
21 May 2020, 08:52
Do you see the IR- Light of the remote blink on your livestream???
Yes, I can see it. I see that night vision is working, because everything after dark is in sephia mode (black/white), but IR-leds, not turn on :(. At least when you swich between IR-off to ON/AUTO it switch to one second and then again turn off.

Bananamango
Posts: 15
Joined: 08 Sep 2018, 15:53

Re: Night vision doesn't work

Post by Bananamango » 21 May 2020, 16:18

But when the IR-Led is off you should see just pitch black.. when you see sepia (black/white) as you describe it the IR-LED is working....

Ekristoffe
Posts: 64
Joined: 15 Apr 2020, 08:32

Re: Night vision doesn't work

Post by Ekristoffe » 21 May 2020, 18:25

Another thing, some phone camera can see IR light.
Try one with your phone and a remote control.
and if the phone see the IR light also try with the camera IR led

akiraone
Posts: 8
Joined: 11 May 2020, 14:01

Re: Night vision doesn't work

Post by akiraone » 22 May 2020, 15:24

Ok, camera switch to nigh vision, at least came can see image in sephi (black n white), if there is any dim light in the room, you can see it switch for nigh vision. But it there is no light at all, camera cant see nothing. Because the IR-leds (red ones), switch just for second and tham, they are switched off. Dont know why. I had luck with cleaning the interior of screen IR-leds protector, with some special paste. But still no luck. The leds, not stay on :(

Again sorry for my english ;)

Mir88d
Posts: 11
Joined: 02 Oct 2018, 21:09

Re: Night vision doesn't work

Post by Mir88d » 29 May 2020, 14:46

Still have no answer from support ticket number 2655190.
Plus send another ticket.

I try to disassemble my camera too.
And that’s what I found:
4CC39BFA-CB0A-42C0-A909-EFDDA3D1D913.jpeg
4CC39BFA-CB0A-42C0-A909-EFDDA3D1D913.jpeg (238.74 KiB) Viewed 191 times
3A329A93-47F8-41FA-98A9-5CB537EF3784.jpeg
3A329A93-47F8-41FA-98A9-5CB537EF3784.jpeg (202.25 KiB) Viewed 191 times
No luck! Same burns 😡🔥🔥🔥

Without the blue filter plate camera runs like before breakdown!!!

I want to buy a new filter plate for my camera.
Can Netatmo sell me a spare part?

P.S. without filter camera work unstable, sometimes IR turn OFF constantly...

Mir88d
Posts: 11
Joined: 02 Oct 2018, 21:09

Re: Night vision doesn't work

Post by Mir88d » 30 May 2020, 08:20

I think I was wrong in previous post. However burns are not very pleasant.

Having read about similar problems with LED lamps (a similar pattern of behavior in a cycle with a short start at the beginning)

I think that the problem is with the LED driver, and most likely with the capacitor circuit that triggers the LED. And most likely the capacitor failed due to increased heating of the camera.

I want to try replacing the capacitor.
Can anyone tell me which capacitor is best to choose based on the markings (1R5) on the photo?
EBB0FC9E-26D6-4DEF-BABA-D1FCAD06EBF5.jpeg
EBB0FC9E-26D6-4DEF-BABA-D1FCAD06EBF5.jpeg (83.19 KiB) Viewed 176 times
P.S. And I will be grateful to someone who will tell me the values ​​of the remaining four capacitors on this board.

Ekristoffe
Posts: 64
Joined: 15 Apr 2020, 08:32

Re: Night vision doesn't work

Post by Ekristoffe » 31 May 2020, 17:24

Hello 1R5 doesn7t seem to be a capacitor but an inductor.
About the other capacitor i think you need a crazy guy with a working camera who want to de-solder the capacitor and measure their value.
Sorry but I don't have this product.

Mir88d
Posts: 11
Joined: 02 Oct 2018, 21:09

Re: Night vision doesn't work

Post by Mir88d » 31 May 2020, 18:57

Ekristoffe wrote:
31 May 2020, 17:24
Hello 1R5 doesn7t seem to be a capacitor but an inductor.
About the other capacitor i think you need a crazy guy with a working camera who want to de-solder the capacitor and measure their value.
Sorry but I don't have this product.
De-soldering and measuring the values ​​would be the best option.

There is one more option. Maybe someone knows what kind of driver is installed on the board?

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