Hallo, immediately after receiving firmware version 415, my tags are continuously having connectivity issues. They are constantly switching between online and offline. They were pretty stably for over a year, but now there is a serious issue with connectivity again.
Tag firmware is 57.
Firmware 415 introduced sensor stability issues
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- Posts: 5
- Joined: 17 Jun 2016, 11:57
Re: Firmware 415 introduced sensor stability issues
Hello,
Thanks for your feedback, this should not happen.
We will investigate your issue, for that I'll start a private message with you.
Thanks for your feedback, this should not happen.
We will investigate your issue, for that I'll start a private message with you.
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- Posts: 29
- Joined: 05 Sep 2019, 19:38
Re: Firmware 415 introduced sensor stability issues
Roomba also causes this
Regards.
Presence Camera x4 FW v3.2.0, Welcome Cameras x3 FW v5.1.2, Sensor Tags x6 FW58, Doorbell FW v2.18.0.
Weather Station V3 FW181, Outdoor Module FW50, + Rain Gauge FW12, Wind Gauge FW25, Indoor Modules x3 FW51.
Presence Camera x4 FW v3.2.0, Welcome Cameras x3 FW v5.1.2, Sensor Tags x6 FW58, Doorbell FW v2.18.0.
Weather Station V3 FW181, Outdoor Module FW50, + Rain Gauge FW12, Wind Gauge FW25, Indoor Modules x3 FW51.
Re: Firmware 415 introduced sensor stability issues
Hi,
My Welcome is working perfectly about two years. Today I found that "nobody is home" even there is complete crew @home. So I tried to stand in front of camera, than gfriend still nothing. Any idea?
My Welcome is working perfectly about two years. Today I found that "nobody is home" even there is complete crew @home. So I tried to stand in front of camera, than gfriend still nothing. Any idea?
Re: Firmware 415 introduced sensor stability issues
Hi,
Next update, i tried to restart the camera and it works for one/ two hours then stop again.
Any idea to solve the problem?
Next update, i tried to restart the camera and it works for one/ two hours then stop again.
Any idea to solve the problem?
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- Posts: 828
- Joined: 18 Jun 2014, 15:09
Re: Firmware 415 introduced sensor stability issues
Hi anpi69, please contact our Support Team so we can help you find a solution. Maybe the SD card in your camera needs to be replaced if it's too old.
Jofre - Netatmo Team