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problem with Welcome - can't connect with it

Posted: 17 Jan 2020, 18:45
by Tom223
Hi Guys
I tried to connect to my welcome message. I remove my camera from app. and when I try to reconnect I could not

I tried many times. When I plugged in with the AC it has green LED, once flashes and turn into the solid red.
I tried connect also by the PC/ Mac via USB. When I plugged by the USB and I used app the welcome has green after for a while red and turns into the blue ( sometime solidi sometime blink ) but at once n the app I see " lost the connect "and nothing.
I tried to use hard reset but I could not. Even if I turn ou and remove SD card the LED is still red

Maybe someone has the same problem ? and fix it

Best Regards