Face Detection Problem

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Stazman
Posts: 1
Joined: 15 Mar 2020, 02:46

Face Detection Problem

Post by Stazman » 15 Mar 2020, 02:51

I am having a very odd issue with face detection on the Welcome camera. I’ve had it a few weeks and the set up was no problem at all. It has been happily detecting my face, plus visitors to the house and even faces on the TV. It won’t, however, detect my wife’s face. It’s like she doesn’t exist. Even when we stand in the same spot, one after the other.

Needless to say, this is causing some relationship issues! Any advice would be greatly received.

vivi
Posts: 16
Joined: 25 Nov 2016, 15:06

Re: Face Detection Problem

Post by vivi » 19 Jun 2020, 00:31

Sale problem for me. My wife, my child and me, no problem. My mother is recognized but sometime only. Why ? I don’t know.
I have re setup the welcome. Not better

Moonray
Posts: 1
Joined: 25 Jul 2020, 18:18

Re: Face Detection Problem

Post by Moonray » 26 Jul 2020, 00:18

I have the very same problem. My face is detected immediatly and flawlessly, but my wife's one is very rarely detected, not even as an unkown face or as a movement, even when she insist to be detected. Netatmo doesnot seems to watch this forum. Not an answer, let alone a correction of this bug. We are alone with our problems.

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