cannot identify a face

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ideowen
Posts: 6
Joined: 07 Jul 2019, 08:50

cannot identify a face

Post by ideowen » 19 Mar 2020, 21:58

I have an issue with a certain face. I'm not able to tap the 'identify' option for some weird reason. Other 'unknown' face worked fine.. What's wrong?

see included picture.
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vivi
Posts: 16
Joined: 25 Nov 2016, 15:06

Re: cannot identify a face

Post by vivi » 19 Jun 2020, 00:28

Same behaviour for me

GiffelDK
Posts: 1
Joined: 27 Jul 2020, 19:52

Re: cannot identify a face

Post by GiffelDK » 27 Jul 2020, 19:57

I am also having this problem, did you find a solution?

jofre_netatmo
Posts: 821
Joined: 18 Jun 2014, 15:09

Re: cannot identify a face

Post by jofre_netatmo » 29 Jul 2020, 11:36

You should be able to find the face in the dashboard (the part on top of the video player when you slide it down). Make a long tap on the face in the dashboard and you'll be able to identify it.
Jofre - Netatmo Team

Superslagter
Posts: 4
Joined: 19 Sep 2019, 19:43

Re: cannot identify a face

Post by Superslagter » 06 Sep 2020, 21:14

Same here. Cannot identify unknown faces. Only get the option - not a face? Or delete 👇

Superslagter
Posts: 4
Joined: 19 Sep 2019, 19:43

Re: cannot identify a face

Post by Superslagter » 07 Sep 2020, 12:56

001EE6DF-602C-4DD5-AD84-89BDDFD14E78.jpeg
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Superslagter
Posts: 4
Joined: 19 Sep 2019, 19:43

Re: cannot identify a face

Post by Superslagter » 07 Sep 2020, 12:57

Not able to identify my own face at all 🧐🧐

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