Removing broken Welcome from software?

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EdithBratt
Posts: 2
Joined: 06 Jul 2020, 14:21

Removing broken Welcome from software?

Post by EdithBratt » 06 Jul 2020, 14:51

I have a welcome which went through a death spiral where it kept saying “bad sd card”, would work for another hour or so on reinserting the sd card, and eventually stopped working altogether.omegle xender

I bought a new welcome, it works fine, but I can’t remove the old one from the software. I have to cycle through it saying “camera not connected” when I swipe through my cameras. And it shows up in the list of devices connected to my home.

There’s got to be a way to get rid of it, but I’m not seeing it.

Any ideas?

jofre_netatmo
Posts: 821
Joined: 18 Jun 2014, 15:09

Re: Removing broken Welcome from software?

Post by jofre_netatmo » 13 Jul 2020, 15:24

Hello,
You can remove your old camera from the settings menu / manage my home / the room where the camera is installed / the camera / reset this camera.
Have a nice day,
Jofre - Netatmo Team

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