Confusion while using "Change my password" page?

Tips, tricks and frequently asked questions
Post Reply
Posts: 1
Joined: 09 Jul 2020, 15:37

Confusion while using "Change my password" page?

Post by KaistonGage » 09 Jul 2020, 15:43

After changing the account password using the "Change my password" page, the result message is:
"We sent an email to your new address to confirm it."
but there was no change in the email address, only the password!
In the context of password change due to suspicion of hacking (in my case, it was a geoloc error in Netatmo's email), this is VERY confusing.
The fix should be easy.

Best regards

Post Reply

Return to “General questions”