Netatmo nsc01-EU camera. When turned on, the green led lights up and does not turn off.

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Enote
Posts: 1
Joined: 25 Aug 2020, 11:30

Netatmo nsc01-EU camera. When turned on, the green led lights up and does not turn off.

Post by Enote »

Netatmo nsc01-EU camera. When turned on, the green led lights up and does not turn off. When the camera is turned over, the green led continues to light continuously. How can I fix the camera?
jofre_netatmo
Posts: 828
Joined: 18 Jun 2014, 15:09

Re: Netatmo nsc01-EU camera. When turned on, the green led lights up and does not turn off.

Post by jofre_netatmo »

Please contact the support team so we can help you with that issue.
Jofre - Netatmo Team
mla
Posts: 26
Joined: 04 Nov 2012, 13:13

Re: Netatmo nsc01-EU camera. When turned on, the green led lights up and does not turn off.

Post by mla »

Same problem here. Bought a new camera and cannot get it connected. Green light stays on, ios is searching but can not find it.

No response from Netatmo. Anyone solved this issue?
mla
Posts: 26
Joined: 04 Nov 2012, 13:13

Re: Netatmo nsc01-EU camera. When turned on, the green led lights up and does not turn off.

Post by mla »

Solved after a factory reset.
Cobforst
Posts: 1
Joined: 01 Jul 2020, 19:36

Re: Netatmo nsc01-EU camera. When turned on, the green led lights up and does not turn off.

Post by Cobforst »

Same problem here. Have contacted support. No answer.
Not very nice from Netatmo :(
Who can help me?
ChmGolf
Posts: 71
Joined: 03 Jun 2014, 19:33

Re: Netatmo nsc01-EU camera. When turned on, the green led lights up and does not turn off.

Post by ChmGolf »

I also have this error now. Camera is completely unresponsive, green light is on (not blinking). Turning around doesn't change anything, so I cannot do a reset. Any hints?
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