Problems(v 460?!) No more Person seen, lost installed tags, ...

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OldFox
Posts: 110
Joined: 14 Dec 2016, 23:11

Problems(v 460?!) No more Person seen, lost installed tags, ...

Post by OldFox »

Hi,
I've noticed the following problems (not sure if they are because of v460 FW upgrade):
- all my installed Netatmo sensors (tags) are gone
- persons are not recognised anymore
I've tried to restart the cam and now the cam is offline and the green light is always on.

Any idea what may be wrong? Should I remove the cam from the app and do a factory reset or something?

EDIT: ok, the camera is somehow self-recovered. Now it's back online and it also started to recognise persons.
But the tags are still gone... it looks like I'll have to remove them, reinstall them and buy a new glue to put them back on the doors/windows :(
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