Keeps finding unknown faces - my tv :)

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Boyce
Posts: 6
Joined: 14 Jun 2021, 18:55

Keeps finding unknown faces - my tv :)

Post by Boyce »

My tv is withing range of my welcome camera and it keeps adding all the people from the news-broadcasts as "unknown people".
I have adjusted settings to not report unknown faces when "I`m home", but this doesnt seem to work at all. It keeps on pushing notifications and it never seem to understand that I am home.

Please help?
mehgy
Posts: 2
Joined: 19 Oct 2021, 12:59

Re: Keeps finding unknown faces - my tv :)

Post by mehgy »

I installed our new indoor camera today and had the same problem. The detection is unusable.
Oxymoron
Posts: 33
Joined: 14 Jul 2020, 18:56

Re: Keeps finding unknown faces - my tv :)

Post by Oxymoron »

Yeah you have to face the welcome away from the TV. Really dumb as it limits massively the places you can situate your welcome if you have a small room. Netatmo should be able to fix this = can\t be too difficult to filter out a TV "face"
sharkys
Posts: 163
Joined: 05 Jul 2015, 12:47

Re: Keeps finding unknown faces - my tv :)

Post by sharkys »

I had to install Zigbee socket, luckily I have smart home - when TV is powered on, Netatmo Welcome shut down...
oyvindo
Posts: 9
Joined: 02 Mar 2016, 12:15

Re: Keeps finding unknown faces - my tv :)

Post by oyvindo »

sharkys wrote: 19 Jan 2023, 23:01 I had to install Zigbee socket, luckily I have smart home - when TV is powered on, Netatmo Welcome shut down...
Can you please explain how you shut down the camera?
sharkys
Posts: 163
Joined: 05 Jul 2015, 12:47

Re: Keeps finding unknown faces - my tv :)

Post by sharkys »

Integration with smarthome, Athom, when power consumption rise, I turn off socket, where is cam.
There are different ways you achieve the same, eg. using Home assistant etc.
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