Hello,
bought an Netatmo Presence because it‘s the only product on the market that offers installation on light wire, Wifi and HomeKit Secure Video in one package.
I‘m facing from the beginning connection problems with my Wifi equipment from Ubiquity (Unifi access points, Unifi Dream Machine Pro). The connection to the Presence isn‘t great, but also not really bad - I have a signal strength between 40-45% - which results in more than 10 Mbit up and down. However I loose constantly connection to the Presence, which means video streams aren‘t accessible at most times.
I already played with parameters and I think this is the best I can provide outdoors. My access point for the Netatmos sits behind a concrete thick wall and a garage door. When the door is open, it‘s getting better of course, but that‘s not an option. But, I mean, 45% signal quality should be enough. Is there a hardware or software issue? Can this be fixed?
Regards, Maik.
Netatmo Presence - constant problems connecting
Tips, tricks and frequently asked questions
Jump to
- Forum Terms of Use
- NEW FORUM 🥳
- Weather
- ↳ Smart Home Weather Station and its accessories (ENGLISH)
- ↳ General questions
- ↳ Setting up my Weather Station
- ↳ My Weather Station data
- ↳ Weather Station iOS Application
- ↳ Weather Station Android Application
- ↳ Weather Station Web Application
- ↳ Feature requests
- ↳ Station Météo Intelligente et ses accessoires (FRANCAIS)
- ↳ Questions générales
- ↳ Mes données météo
- ↳ Les applications iOS/Android/Web de la Station Météo
- ↳ Requêtes d'amélioration
- Security
- ↳ Security Cameras and accessories (ENGLISH)
- ↳ Smart Indoor Camera (Welcome)
- ↳ General questions
- ↳ Applications
- ↳ Android
- ↳ iOS
- ↳ Web App (my.netatmo.com)
- ↳ Feature requests
- ↳ Smart Door and Window Sensors
- ↳ General questions
- ↳ Applications
- ↳ Android
- ↳ iOS
- ↳ Web App (my.netatmo.com)
- ↳ Feature requests
- ↳ Smart Indoor Siren
- ↳ General Questions
- ↳ Applications
- ↳ Android
- ↳ iOS
- ↳ Web App (my.netatmo.com)
- ↳ Feature requests
- ↳ Smart Smoke Alarm
- ↳ General questions
- ↳ Smart Outdoor Cameras (Presence) with or without Siren
- ↳ General questions
- ↳ Applications
- ↳ Android
- ↳ iOS
- ↳ Web App (my.netatmo.com)
- ↳ Feature requests
- ↳ Smart Video Doorbell
- ↳ General questions
- ↳ Applications
- ↳ Feature request
- ↳ Electrical Wiring
- ↳ Caméras et accessoires de Sécurité (FRANCAIS)
- ↳ Caméra Intérieure Intelligente (Welcome)
- ↳ Questions générales
- ↳ Applications
- ↳ Android
- ↳ iOS
- ↳ Web App (my.netatmo.com)
- ↳ Suggestions, idées d'améliorations
- ↳ Détecteurs d'Ouverture Intelligents pour Portes et Fenêtres
- ↳ Questions générales
- ↳ Applications
- ↳ Android
- ↳ iOS
- ↳ Web App (my.netatmo.com)
- ↳ Suggestions, idées d'améliorations
- ↳ Sirène Intérieure Intelligente
- ↳ Questions générales
- ↳ Applications
- ↳ Android
- ↳ iOS
- ↳ Web App (my.netatmo.com)
- ↳ Suggestions, idées d'améliorations
- ↳ Détecteur de Fumée Intelligent
- ↳ Questions générales
- ↳ Caméras Extérieures Intelligentes (Presence) avec ou sans Sirène
- ↳ Questions générales
- ↳ Applications
- ↳ Android
- ↳ iOS
- ↳ Web App (my.netatmo.com)
- ↳ Suggestions, idées d'améliorations
- ↳ Sonnette Vidéo Intelligente
- ↳ Questions générales
- ↳ Applications
- ↳ Suggestions, idées d'améliorations
- ↳ Installation électrique
- Energy
- ↳ Smart Thermostats and Smart Radiator Valves (ENGLISH)
- ↳ Smart Thermostat
- ↳ General questions
- ↳ Attaching the Thermostat to the boiler
- ↳ Thermostat Network Set-up
- ↳ Thermostat iOS/Android/Web Application
- ↳ Smart Modulating Thermostat (OpenTherm)
- ↳ General Questions
- ↳ Attaching the Thermostat to the boiler
- ↳ Thermostat Network Set-up
- ↳ Home+Control iOS/Android Application
- ↳ Smart Radiator Valves
- ↳ General questions
- ↳ Thermostats Intelligents et Têtes Thermostatiques Intelligentes (FRANCAIS)
- ↳ Thermostat Intelligent
- ↳ Questions générales
- ↳ Raccordement du Thermostat à la chaudière
- ↳ Mise en réseau du Thermostat
- ↳ Les applications iOS/Android/Web du Thermostat
- ↳ Thermostat Modulant Intelligent (OpenTherm)
- ↳ Questions générales
- ↳ Raccordement du Thermostat Modulant à la chaudière
- ↳ Mise en réseau du Thermostat Modulant
- ↳ L'application Home+Control iOS/Android du Thermostat Modulant
- ↳ Têtes Thermostatiques Intelligentes
- ↳ Questions générales
- Air Care
- ↳ Smart Indoor Air Quality Monitor (ENGLISH)
- ↳ Frequently Asked Questions
- ↳ Capteur de Qualité de l'Air Intérieur Intelligent (FRANCAIS)
- ↳ Questions Fréquentes
- Automation and more...
- ↳ Automation and external services (ENGLISH)
- ↳ "With Netatmo" products
- ↳ Voice assistants
- ↳ IFTTT
- ↳ Home automation
- ↳ Domotique et services externes (FRANCAIS)
- ↳ Produits "with Netatmo"
- ↳ Assistants vocaux
- ↳ IFTTT
- ↳ Domotique
- Netatmo Developers Forums
- ↳ Netatmo API
- ↳ Translations & Localization