TAG definitly not connecting up to 80 meters

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paulvanraven
Posts: 5
Joined: 17 Jun 2016, 11:57

TAG definitly not connecting up to 80 meters

Post by paulvanraven »

Hello,

The distance thats the tags can cover is very disappointing. The third tag I'm using is connected to a gardendoor outside the house. I measured the actual distance, it's within 10 meters. The signal is about two stripes, but the tag is losing connection several times a day.
I removed and installed batteries again, change the position (vertical, horizont), but the connection remains very unstable.
Tag ID 70:EE:50:17:3E:48
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gps2003
Posts: 9
Joined: 17 Nov 2012, 11:15

Re: TAG definitly not connecting up to 80 meters

Post by gps2003 »

I made the same experience.

I opened already a ticket and currently waiting for support feedback.

However, if it is not possible to increase the distance I have to return the tags.
Unfortunately, I do have any usage scenario in the same room where the camera is already placed.
ChmGolf
Posts: 69
Joined: 03 Jun 2014, 19:33

Re: TAG definitly not connecting up to 80 meters

Post by ChmGolf »

Same here. Very disappointing.
It's only possible to use the tags within less than 10m. Anything more causes connection issues. Sad.
InTimo
Posts: 67
Joined: 27 Nov 2012, 18:39

Re: TAG definitly not connecting up to 80 meters

Post by InTimo »

unbelievable
holgerhaslbeck
Posts: 4
Joined: 22 Jun 2016, 20:41

Re: TAG definitly not connecting up to 80 meters

Post by holgerhaslbeck »

Same here. Distance is unbelievably bad. Signal does not reach more then 8m outside. Yes the Tag is in a metal mailbox but which mailbox is not metal?
I get 2 stripes on reception but calibration always fails unless I get it indoor like 2m away...
olli1705
Posts: 8
Joined: 15 Jun 2016, 08:48

Re: TAG definitly not connecting up to 80 meters

Post by olli1705 »

same problem here.... thought that the tags were faulty at first, but found out they work if they are directly near the camera (1m) ... i dont think there is a way to fix this... 80m never ever... not even 10m to my mailbox which is of course metal but exactly the same as they show in their ad...
Privat User
Posts: 2
Joined: 31 Mar 2016, 21:14

Re: TAG definitly not connecting up to 80 meters

Post by Privat User »

Camera works very properly, same problems here with all three tags. Tried all your suggestions - no effect. As I do not got ANY reply to my mails (very disappointig as beeing a client !), I have to give the tags back.

Could please provide me with hints, how and where to send them back to receive the money ? Thanks !
Redbrige
Posts: 1
Joined: 02 Jul 2016, 19:19

Re: TAG definitly not connecting up to 80 meters

Post by Redbrige »

same problem here.... too bad. :cry:
PJC
Posts: 5
Joined: 17 Jun 2016, 13:38

Re: TAG definitly not connecting up to 80 meters

Post by PJC »

Same problem here and I can't get a response from support. Does anyone know how to get a refund?
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