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MacOS Safari stops playing after few seconds

Posted: 05 Dec 2016, 16:03
by ChrisWUP
Hi filks,

I use the Safari Browser Version 10.0.1 (12602.2.14.0.7) on my Mac.
The Welcome Site stops playing every time after few seconds. Then a circle turnaround and try to load ... without any results.

Upload at home 10mBit, Router AVM FritzBox 7490 (aktuelle Firmware).

Any Suggestions ?

Thanks

Re: MacOS Safari stops playing after few seconds

Posted: 09 Dec 2016, 10:44
by Florian Netatmo
Dear Chris,

I have a few questions before I can fully investigate on your case :)

- Is this happening for Live video? Past events videos? or both?
- Does it work on other plateform (such as the mobile app or on another web browser)?

Sorry for the inconvenience

Florian

Re: MacOS Safari stops playing after few seconds

Posted: 09 Dec 2016, 11:24
by ChrisWUP
Hi Florian,

only Live Video, Past Events play without problem.
All Plattform are effected. Change of Camera did not solve the Problem, change of Router don't solve the Probleme.
(bevor AVM FritzBox 7390, now AVM FritzBox 7490)

Re: MacOS Safari stops playing after few seconds

Posted: 12 Dec 2016, 10:32
by ubik
It does happen sometimes also on my Android devices (Live Video only)

Re: MacOS Safari stops playing after few seconds

Posted: 10 Jan 2017, 15:37
by ChrisWUP
Till now, nothing gets better ....