Reduced face notifications since v169 upgrade?

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mirko2002
Posts: 2
Joined: 29 Jan 2017, 23:01

Re: Reduced face notifications since v169 upgrade?

Post by mirko2002 » 06 Oct 2017, 23:35

Same here... Normally I get a lot of notifications but since 169 I just get movement notifications and really rare a face recognation...
At the moment the cam is useless :/

InTimo
Posts: 39
Joined: 27 Nov 2012, 18:39

Re: Reduced face notifications since v169 upgrade?

Post by InTimo » 14 Oct 2017, 11:42

Same here.

mzbow
Posts: 8
Joined: 08 Aug 2017, 10:46

Re: Reduced face notifications since v169 upgrade?

Post by mzbow » 26 Oct 2017, 11:27

mzbow wrote:Any comment on this from the team? Seems like everyone is experiencing the same thing.

Pretty much have to stand still in front of the camera for several seconds to be picked up now, a definite change from previous firmware.
Sorry to bang the same drum over and over but it really would be good to know if the team has noticed the same change in camera behaviour, whether this is an intentional change, and if not whether they are working to improve it.

jofre_netatmo
Posts: 771
Joined: 18 Jun 2014, 15:09

Re: Reduced face notifications since v169 upgrade?

Post by jofre_netatmo » 26 Oct 2017, 12:08

Hello, we are deploying v180 this week, which should fix the issues you complain about.
You will find the change log here: https://forum.netatmo.com/viewtopic.php ... 424#p19424.
We look forward to reading your feedback.
Thanks,
Jofre - Netatmo Team

moises
Posts: 18
Joined: 19 Nov 2016, 16:07

Re: Reduced face notifications since v169 upgrade?

Post by moises » 26 Oct 2017, 14:22

Same here.
Face detection is lacking, I often had people clearly visible to the camera without them being detected.
Even worse, I had faces recognized as the wrong person.

mzbow
Posts: 8
Joined: 08 Aug 2017, 10:46

Re: Reduced face notifications since v169 upgrade?

Post by mzbow » 26 Oct 2017, 22:50

jofre wrote:Hello, we are deploying v180 this week, which should fix the issues you complain about.
You will find the change log here: https://forum.netatmo.com/viewtopic.php ... 424#p19424.
We look forward to reading your feedback.
Thanks,
Ah, good timing - the update actually came in for me today. Thanks! Will monitor and hopefully this improves matters.

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