Netatmo down?

This forum provides technical help on how to run Netatmo Weather Stations to accurately gather data.
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RobNor
Posts: 50
Joined: 28 Dec 2014, 14:06

Netatmo down?

Post by RobNor »

Is Netatmo down?
jdesm
Posts: 8
Joined: 03 Mar 2017, 19:06

Re: Netatmo down?

Post by jdesm »

Same problem, no data update for the past hour
nethome
Posts: 34
Joined: 10 Mar 2021, 22:14

Re: Netatmo down?

Post by nethome »

Yes Netatmo by Legrand DOWN :shock:
mdillmann
Posts: 79
Joined: 15 Oct 2017, 13:51

Re: Netatmo down?

Post by mdillmann »

And not only weather, but everything (Energy & Security as well). I guess not only for me.
On their website the system-status is RED since a while. Now even that throws an "internal error" and is unreachable
GEORGzer
Posts: 2050
Joined: 14 Jan 2014, 18:14

Re: Netatmo down?

Post by GEORGzer »

https://twitter.com/NetatmoSupport/stat ... et%3DTweet

Screenshot 2021-10-13 at 12.00.07.png
Screenshot 2021-10-13 at 12.00.07.png (364.35 KiB) Viewed 82 times
Home: Weather Station (V3 + Rain Gauge, Wind Gauge, 3 additional Indoor Modules), Valves Starter Pack + 7 additional Valves, Smart Video Doorbell
Office: Thermostat (V2), Healthy Home Coach, Smart Smoke Alarm

Not a Netatmo employee
mdillmann
Posts: 79
Joined: 15 Oct 2017, 13:51

Re: Netatmo down?

Post by mdillmann »

Looks like Netamo hosts some stuff at OVH. They managed to bring their whole internal network down this morning, according to German media Heise.
vojta66
Posts: 361
Joined: 21 Jan 2016, 11:56
Contact:

Re: Netatmo down?

Post by vojta66 »

System status

We apologize, our services are temporarily unavailable.

Our teams are currently working on resolving the incident so that everything gets back to normal as soon as possible.
All features will be restored automatically, no action on your part is necessary.

Thank you for your understanding and patience.

...........again, I am afraid my patience has its limits......how many times did I see this before through all the years.....and yes, very nice especially as heating season just started....
1Welcome(512), 9 tags (v58), 1Smart Smoke (v108),1Smart Siren (v209)
1 Weather Station(v181), Outdoor module (50),Rain Gauge(v12),Wind Gauge(v25),3 Indoor Modules (v51)
1Thermostat(v75+relay 2nd generation v222 + 5Valves (v85)
2Presence cameras(320)
vojta66
Posts: 361
Joined: 21 Jan 2016, 11:56
Contact:

Re: Netatmo down?

Post by vojta66 »

........story goes on

Some users of our Smart Outdoor Cameras may observe a degradation of the camera's operation due to the latest software update (firmware version 3.2.0).

For users of the Smart Outdoor Camera, this results in missed detections of certain events and erratic responses from the floodlight.



Our teams are currently working on resolving the incident so that everything gets back to normal as soon as possible.



All features will be restored automatically, no action on your part is necessary.

There is no need to reinstall your Netatmo product(s) or application(s), or reset your Wi-Fi.



Thank you for your understanding and your patience.
1Welcome(512), 9 tags (v58), 1Smart Smoke (v108),1Smart Siren (v209)
1 Weather Station(v181), Outdoor module (50),Rain Gauge(v12),Wind Gauge(v25),3 Indoor Modules (v51)
1Thermostat(v75+relay 2nd generation v222 + 5Valves (v85)
2Presence cameras(320)
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