Down servers?

This forum provides technical help on how to run Netatmo Weather Stations to accurately gather data.
mattius
Posts: 5
Joined: 08 Aug 2018, 15:53

Re: Down servers?

Post by mattius » 08 Aug 2018, 16:12

The response by Netatmo is worrying! :roll:

gbvalor
Posts: 12
Joined: 02 Oct 2017, 13:26

Re: Down servers?

Post by gbvalor » 08 Aug 2018, 16:14

Same in Spain. Both official web/apps, particular Api and also smartmixin app.

remember
Posts: 38
Joined: 23 Feb 2018, 15:34
Location: Lisbon
Contact:

Re: Down servers?

Post by remember » 08 Aug 2018, 16:16

Website is back, just like the app, but without any updates!
Weathermap also, but without any update since 13h40.

Brieuc_Netatmo
Posts: 2936
Joined: 02 Jan 2014, 11:20

Re: Down servers?

Post by Brieuc_Netatmo » 08 Aug 2018, 16:25

Hello everyone,
Thank you for having reported this issue, we are truly sorry about this.
Our servers are currently down and we're working hard to have the issue fixed as fast as we can.
We would like to apologize for any inconvenience this might cause and wish you a great day.
Kind regards.
Brieuc - Netatmo Team

gbvalor
Posts: 12
Joined: 02 Oct 2017, 13:26

Re: Down servers?

Post by gbvalor » 08 Aug 2018, 16:30

Data has come back in Spain since few minutes ago

remember
Posts: 38
Joined: 23 Feb 2018, 15:34
Location: Lisbon
Contact:

Re: Down servers?

Post by remember » 08 Aug 2018, 16:31

My Netatmo back too, but without any updates!

95Marcel95
Posts: 1
Joined: 08 Aug 2018, 16:29

Re: Down servers?

Post by 95Marcel95 » 08 Aug 2018, 16:31

Server are back online in Germany

remember
Posts: 38
Joined: 23 Feb 2018, 15:34
Location: Lisbon
Contact:

Re: Down servers?

Post by remember » 08 Aug 2018, 16:38

It seems to be solved! Thank you

buseng
Posts: 6
Joined: 12 Jul 2018, 13:04

Re: Down servers?

Post by buseng » 08 Aug 2018, 17:43

Working again here, thanks.

Hoodoo
Posts: 165
Joined: 05 Dec 2017, 20:47

Re: Down servers?

Post by Hoodoo » 08 Aug 2018, 17:57

Working here as well. Thankfully, all of the data appears that it was not interrupted as the notifications for both the weather and security apps continued to work, and historical graphs are intact. Thank you.

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