Down servers?

This forum provides technical help on how to run Netatmo Weather Stations to accurately gather data.
remember
Posts: 38
Joined: 23 Feb 2018, 15:34
Location: Lisbon
Contact:

Re: Down servers?

Post by remember » 09 Aug 2018, 14:05

Anyone with data refresh issues?

dkcorsaire
Posts: 29
Joined: 29 Dec 2012, 12:26

Re: Down servers?

Post by dkcorsaire » 09 Aug 2018, 14:34

yes much longer update for me too

remember
Posts: 38
Joined: 23 Feb 2018, 15:34
Location: Lisbon
Contact:

Re: Down servers?

Post by remember » 09 Aug 2018, 14:38

I thought it was the only one, temperature trend arrows did not show up in the app, wind data blocked!
Is it a case to say it again?

dkcorsaire
Posts: 29
Joined: 29 Dec 2012, 12:26

Re: Down servers?

Post by dkcorsaire » 09 Aug 2018, 14:51

for me the update starts at 30 minutes progresses up to 40 minutes then returns to 30 minutes

remember
Posts: 38
Joined: 23 Feb 2018, 15:34
Location: Lisbon
Contact:

Re: Down servers?

Post by remember » 09 Aug 2018, 15:41

It seems to be solved! We'll see!

dkcorsaire
Posts: 29
Joined: 29 Dec 2012, 12:26

Re: Down servers?

Post by dkcorsaire » 09 Aug 2018, 16:04

exact

Brieuc_Netatmo
Posts: 2938
Joined: 02 Jan 2014, 11:20

Re: Down servers?

Post by Brieuc_Netatmo » 09 Aug 2018, 16:58

Hi all,
Thanks again for having reported this issue, it allowed us to fix it very quickly.
Have a nice day!
Brieuc - Netatmo Team

magnuken
Posts: 43
Joined: 27 Jul 2016, 19:03

Re: Down servers?

Post by magnuken » 09 Aug 2018, 17:43

My Netatmo mobile app only shows data from indoor units. From outdoor unit it shows nothing, only says "no internet connection".

Gocher66
Posts: 10
Joined: 09 Aug 2018, 17:46

Re: Down servers?

Post by Gocher66 » 09 Aug 2018, 17:51

Outdoor module shows temp and humidity, but no air quality. In addition no forcast, not on app and not in webinterface.

remember
Posts: 38
Joined: 23 Feb 2018, 15:34
Location: Lisbon
Contact:

Re: Down servers?

Post by remember » 09 Aug 2018, 17:54

Yes it is the same problem that started yesterday!

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